Process
Please use the “Add to cart” button to create you order. For school orders, they will be sent with an invoice. For personal orders, please make an upfront payment.
Postage
For orders under $300, shipping is a flat rate of $20. For orders over $300, shopping is free. Please contact me if you only require physically small products, bisa tawar-menawar!
The shipping charge includes both shipping, via Australia Post, and handling. Postal insurance and tracking is not included, but can be included on request.
Indo Ink is based in metro Melbourne, so please consider that for the shipping time. To help the environment, we often re-use boxes and packing materials from suppliers.
Returns and Exchanges
Refunds are only offered if the item is defective or not as described in the listing. Please note that products are usually hand made and vary from the image shown.
Privacy Policy
Indo Ink is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au
